Help & Tutorials

About 3 minutes. You add your business details (TRN, IBAN, logo), add a customer, and create your first invoice — that's it.

No. Draw. is a tool for managing your invoicing. You can use it whether you have a trade license or not — but you're responsible for ensuring your invoices comply with UAE FTA rules if you're VAT-registered.

Yes. Use the Import / Scan feature. You can upload a PDF or photo and Draw. extracts the fields automatically. Free tier: 3 scans a month, Starter 25 a month, Pro and above unlimited.

Yes. Every invoice includes the mandatory FTA fields: TRN, sequential numbering, 5% VAT calculation, currency, supplier and customer details. Invoices cannot be deleted — you raise a credit note instead, which is what the FTA rules require.

PINT AE is the UAE's e-invoicing data format, used by the Peppol-based Electronic Invoicing System established under Ministerial Decisions 243 and 244 of 2025. Voluntary adoption and the pilot programme opened on 1 July 2026. Mandatory adoption is phased by revenue: businesses with revenue of AED 50 million or more go live on 1 January 2027, and businesses below AED 50 million go live on 1 July 2027, having appointed an Accredited Service Provider by 31 March 2027. Draw. auto-generates compliant UBL 2.1 XML for every invoice and credit note, and files through an accredited provider.

1 July 2027, if your annual revenue is below AED 50 million. Before that, you must appoint an Accredited Service Provider by 31 March 2027. Businesses at AED 50 million or above were in the earlier wave, with ASP appointment by 30 October 2026 and go-live on 1 January 2027. Adoption has been voluntary since 1 July 2026, with no penalties for voluntary adopters ahead of their own mandatory date. The rules currently cover business-to-business and business-to-government transactions; business-to-consumer invoices are out of scope for now.

Draw. is a Corner 1 source system — it generates the XML and hands it to your chosen Accredited Service Provider. Submission to the FTA happens through the ASP. You configure your ASP under Settings, E-Invoicing.

Administrative penalties for e-invoicing non-compliance are set out in Cabinet Decision No. 106 of 2025, which is a separate instrument from the Ministerial Decisions that establish the system itself. Penalties do not apply to voluntary adopters before their own mandatory date, which is why adopting early costs nothing and removes the deadline risk. Check the current penalty schedule with the Ministry of Finance or your tax adviser before relying on any figure.

The UAE standard rate is 5%. You can change a line item to 0% or Exempt for specific cases such as exports or designated zones, but the default reflects most use cases.

Major credit and debit cards (Visa, Mastercard, Amex) via Stripe. We don't handle your card details directly — Stripe does.

Yes. Cancel from Settings, Billing, Manage plan. Your subscription stays active until the end of the current billing period.

You can't create new invoices, but everything you've already created stays accessible — no data is hidden or lost. Upgrade anytime to unlock more.

Founding-member pricing is locked in for as long as your subscription stays active. Cancel and resubscribe later, and you get the then-current public price.

On Supabase infrastructure (PostgreSQL on AWS). All connections use TLS encryption, and database backups are encrypted at rest.

Yes. The Ledger has a CSV export, and you can download any individual invoice or credit note as PDF or XML at any time. We don't lock you in.

Your data is removed within 30 days, except where retention is required by law — UAE VAT records, for example, must be kept for 5 years.

Each share link contains a 48-character random token. You can revoke any link at any time from the invoice detail page. Anyone who had the old link loses access immediately.

Check your spam folder first, then ask your customer to do the same. If it is still missing, use the Share link or Download PDF buttons on the invoice and send it manually via WhatsApp or your own email client.

OCR is good but not perfect. The review page lets you edit every field before saving — confidence dots (green, amber, red) flag fields that may need attention.

Try the Forgot password link on the login page. If you are still stuck, use the support widget or email [email protected].